Communicate | Automate | Integrate
Our customers are at the heart of everything we do. With our Total Engagement Program, we assess that we can meet the customer's objectives and partner with them to transform using the VerseOne Digital Experience Platform and review its success jointly and future-proof their investment. Our talented and experienced team of designers, developers, project managers, customer success, and dedicated support team work with you collaboratively and transparently, delivering the very best results - no matter what the challenge might be.
With nearly 20 years of sector experience in delivering digital experience solutions, which make a difference to you and your residents. We believe the right digital partner combines the best platform and the best processes, delivered by the best people delivering long-term partnerships with our customers.
Click below to see our solutions for your role!
Just wanted to say a big thanks to all of you for the help and support you have given us on getting the website live. It’s such a drastic improvement on what we had before!
Andrew - Communications Business Partner
Shepherds Bush - Website
Just wanted to say a massive well done and thank you for all your hard work on this project. I know there have been various things that have delayed us but it is a great achievement!!!
Claire Matthews - Project Manager and Business Change
South Yorkshire Housing Association - Portal
Our aim was to see less phone calls coming into the business, and to be able to do what you can't do with telephone calls and get those solid stats, which lets us know exactly what people are contacting us for!
Katie Taylor - Communications Manager
Cross Keys Homes - Vocoll
‘Staff love it….everyone thinks it looks really good, I can’t thank you enough - it’s really improved our shop window and brand reputation!’
Vanessa - Communications Manager
Westward Housing - Website
“This has been a complex and demanding project, requiring enormous co-ordination across the teams. Working with VerseOne we have again pushed forward the boundaries of what a self-service portal should deliver.”
Regenda Homes
The Housing sector is always changing, with new demands on resources, legislation changes and more scrutiny than ever on Value for Money, ESG, and return on investment (RoI).
Under the umbrella of our Digital eXperience Platform, we are continuously developing new applications and functionality guided by the community through our Customer User Groups.
Advanced, enterprise-grade content management and web publishing
Use pre-built examples or create your own automated workflows
Securely link systems to transfer data & improve functionality
Engage users directly and deploy knowledge-bots
Expert, ISO accredited specialists work closely with you to ensure the end result matches your vision and helps meet your objectives.
Creative team with over 15 years’ Social Housing digital experience
Complete freedom to modify your solution as your needs evolve
ISO9001 accredited project managers dedicated to each project
Device-appropriate and WCAG AA compliant
Complete peace of mind with a fully managed cloud service to keep your solution fast, available, and secure.
High-availability servers with intelligent load balancing and advanced fail-over.
ISO27001 accreddited & multi-tier defences block over 180,000 malicious activities a day
With daily full backups, real-time database backups and easy restoration
All data is held in Microsoft Azure’s UK South Data Centre with no 3rd party data processing
Ongoing, personalised help and advice from industry experts dedicated to your success.
Ensures customers are getting the most out of their solutions with active reporting & recommendations
Get help whenever you need it, however often, without restrictions.
Regular reviews, commercial support and your internal champion
The latest features, fixes and maintenance included as standard
This 45 minute webinar is part of our free educational content series aimed at Customer Experience in the Social Housing sector.
Does your organisation empower its customers to tak
This 45 minute webinar is part of our free educational content series aimed at IT experts in the Social Housing sector.
Can your organisation guarantee that they know who is behind
We are delighted to continue our successful partnership with CHP, a relationship fostered over the last 14 years as a VerseOne customer. Over this time, we've worked together on various innovative pro...
On the 27th of September, VerseOne hosted a Macmillan Coffee Morning, and the event was a heartwarming success! Our office came together to enjoy a break from the usual workday, indulge in delicious h...
We're thrilled to announce that East End Homes' new website redesign is now live! East End Homes approached VerseOne to help them create a user-friendly platform where residents and staff can easily ...
We are excited to announce the successful launch of two groundbreaking projects with Link Housing Group. These initiatives, Single Sign-On (SSO) for their CMS and the enhanced Property Module for thei...
Every 6 months VerseOne’s Advisory Board for Social Housing meet to discuss the front of mind issues facing the sector. The meeting was chaired by Colin Sales of 3C Consulting, David Done former...
