Banner - Self-Service Portals

Self-Service Portals

pexels-andrea-piacquadio

Portals intro

Customer-centric solutions

Your customers want to be able to get service from you at any time of the day or night—whether at home or on the go.VerseOne Secure Portals empower your customers by delivering integrated self-service solutions that seamlessly exchange data with your business-critical systems in real-time.

From rent payments to permission requests, our user-friendly and Digital eXperience Platform (DXP)  makes it easy for tenants to access all the information and services they need through their self-service portal. By streamlining and integrating with your back-office systems, we can help social housing providers save money while improving tenant engagement and satisfaction.

Powerful data management tools incorporated into our self-service portals empower social housing providers to offer services that tenants want to use. They can manage their repair reporting  at a time that suits them helping you make informed decisions about resources and service delivery. By automating routine tasks and providing real-time data insights, we help social housing providers save time, achieve operational efficiencies and improve tenant sentiment.

Discuss your portal requirements
Book a place at a Portal event

Self-Service Options

  • pay rent

    Pay Rent

    Secure Integration with Payment Providers

  • person-circle-check.svg

    Service Requests

    Compliments, Complaints, Permission Requests, Report ASB

  • Report Repair

    Repair Reporting

    Report a Repair (with appointment pickers) for tenants and your team

Show all

  • arrows-spin.svg

    Repair History 

  • arrows-spin.svg

    Tenancy Documents 

  • arrows-spin.svg

    Self-Service Rent Arrangements

  • arrows-spin.svg

    Update contact details

  • arrows-spin.svg

    Communal Repairs

Mobile

Mobile

New

Deliver a new digital tenant portal.

  • icon

    The Challenge

    Provide its residents with more self-service functionality that is fully integrated with the back office systems.

  • icon

    The Solution

    ​Using the Autevo integration platform to connect the front end portal to multiple back office systems, providing the tenants with a seamless experience.

 

CHP

Desktop

Desktop

New

Deliver a new digital tenant portal.

  • icon

    The Challenge

    Provide its residents with more self-service functionality that is fully integrated with the back office systems.

  • icon

    The Solution

    ​Using the Autevo integration platform to connect the front end portal to multiple back office systems, providing the tenants with a seamless experience.

 

CHP

Tablet

CHP Dashboard - ipad.png

New

Deliver a new digital tenant portal.

  • icon

    The Challenge

    Provide its residents with more self-service functionality that is fully integrated with the back office systems.

  • icon

    The Solution

    ​Using the Autevo integration platform to connect the front end portal to multiple back office systems, providing the tenants with a seamless experience.

 

CHP