As part of VerseOne’s wrap-around approach, we offer a comprehensive suite of complementary services to help you understand, improve and manage your digital estate. From user experience insights on your website to creating engaging banner graphics on your resident portal, we can support and guide you.
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The Services team are here to support new and existing customers with their objectives. It is our job to assist on any aspect of the project and use our knowledge and cross-industry experiences to guide, advise and add value.
Our Total Engagement Programme ensures that all of our solutions are supported by first class services. Before your project even begins we involve our team in the procurement process to make sure we understand your objectives completely and can bring the right skills to the project.
This same team will support you through the initial definition and scoping phases, through design and then deployment; But our service does not stop there! We then provide on-going support with analysing and monitoring your solution to make sure it continues to deliver on your objectives providing a full 360 degree approach to your project.
What makes us different from design agencies? We have a deep understanding of our sectors, as well as the customers of our customers. We work to a scalable, modular and efficient component design methodology that puts the power of creation in the customer's hands. And, we are always pushing innovation and finding new ways of improve solutions in the VerseOne CMS. We literally don't stop; we are designers by choice, designers by nature, designers by passion.
Rhys has been in the digital design space for well over a decade, providing digital presences for small-medium sized businesses as well as marketing and ecommerce design services for global customers. He’s been able to bring his wealth of knowledge and breadth of skillset to different challenges within the public sector, with customer empathy at the heart. Away from the screen, Rhys enjoys Rugby, D&D, and hiking.
The User Interface (UI) is the look and feel and creative of your website. It is how the information is presented to the user and how is this structured and how easy the content is to navigate. Having a well designed website will increase visitors to your website and reduce direct correspondence from visitors unable to find information, it also improves their journey through the website. Our team can guide you through all the aspects of UI to enhance your digital platform.
Before you embark on a project or as part of your ongoing performance audit, it is vital to review how your website is performing. The Creative team can look at a number of different ways to understand if your digital platform is still meeting your goals and best practice for user experience is being adopted.
At the start of the project we will work with your team to pose the questions to deliver information-led decision making. We will identify your key user personas and user journeys, and make sure all voices are heard as we reconcile stakeholder requirements. The findings can then set goals for the project shape the direction of the design and user journeys.
We can roll out your brand and messaging across all your marketing platforms, from social posts to email templates, ensure you have a cohesive approach to all your material. We can support your campaigns, launches and create initiatives with visual collateral and assets, on brand and on point.
Enhance your content with the magic of moving image - animations, idents and explainer videos.The use of motion graphics is an accessible, easy to understand way of presenting information to users. It can support the existing content on your website or Intranet, delivering information that will simplify your messaging and present it in an engaging way.
Your brand is very important, it is what makes you instantly recognisable it is the base for all your marketing and communications and getting the right brand perception and language is very important. It is the way your organisation defines a consistent visual language encompasses logo design and design systems
We provide a host of creative services from strategic to executional. Our strategic creative services help identify and remedy gaps in your brand strategy, whilst our tactical services address the rolling content and design needs of a successful awareness campaign.
Haydn Symons
