Event types
- Social Housing
Summary
This 45 minute webinar is part of our free educational content series aimed at IT experts in the Social Housing sector.
Can your organisation guarantee that they know who is behind the door when it comes to regulations around data governance?
With data degrading at around 2.1% per month, registered providers are struggling to get a grip on accurate data when it comes to both customer and asset information. Combined with disparate, legacy systems which all contain different data and easy to see why only 7% of registered providers were able to guarantee data compliance when questioned by Michael Grove back in 2022.
Over the last 20 years, we’ve worked with organisations in the social housing sector to help implement digital experiences that enable one source of truth for customer and asset data, and integrate with multiple back office systems to act as a layer of integration for a personalised user experience.
So, to help share best practice with those in the sector, we’re hosting a 45 minute webinar on Wednesday 15th January at 11:00am to detail a scalable strategy for crowdsourcing data using self-service digital solutions.
During the webinar, you’ll discover:
- How both customers and employees can identify and update inaccurate information at the click of a button.
- That bi-directional integrations between customer facing and back office systems ensures one source of truth for customer and asset data.
- The benefits of using one unified solution for providing a self-service customer portal that drives efficiencies across the business.
- That security can be built into digital processes that keep customer and asset data safe and remove the risk of hacks or breaches.
- How to improve data compliance, with a full audit trail you can show to the regulator for compliance peace of mind.
During the session, we’ll not only show you the functionality of a customer portal, we’ll show you the realm of possibilities when it comes to system integrations that provide a personalised experience for your customers without impacting the safety of your digital estate.
Click the button below to secure your place, or reach out to the VerseOne Housing Team if you have any questions.