Latest News in Healthcare

North London Mental Health Partnership website has gone live!

I am delighted to announce that we have launched the North London Mental Health Partnership website! 

This project initially was to create an intranet (that we launched in February 2023) and a website for Camden and Islington NHS Foundation Trust.  Just as we launched the intranet, a joining of a partnership occurred between Camden and Islington NHS Foundation Trust and Barnet, Enfield and Haringey Mental Health NHS Trust - creating North London Mental Health Partnership. 

This lead to a re-scoping and a new phase of workshops and design work to bring together both trusts ideas into a new unique over arching brand for the partnership.

The site can be viewed here: https://www.northlondonmentalhealth.nhs.uk/

See what the team had to say:

Thank you for your help and John for making it look amazing. We’ve had good feedback so far! - Lee-Ann 

Read North London Mental Health Partnership website has gone live!…

Mid and South Essex - RingCentral integration goes live!

Mid and South Essex NHS Foundation Trust and VerseOne have been working on an integration project with RingCentral Telephone directory which has now gone live!

The integration makes use of the available API's to bring through the live telephone information into the intranet so all staff have an up to date, searchable directory to be able to get direct numbers quickly and easily. It also employs a layer logic within the VerseOne Autevo layer to transform the data based on a set of predefined rules to display numbers within the correct format for the various departments.

Keith from MSE had the below to say about the project 

The staging environment worked perfectly for their testing and felt any amends were actioned very fast – sometimes within hours of their feedback which really impressed

Future plans are looking towards integrating this with the staff directory to have a full seamless experience to be able to contact teams, wards and individuals directly all from the same space on the intranet.

Read Mid and South Essex - RingCentral integration goes live!…

Northamptonshire NHS - East Midlands Alliance website has gone live!

Northamptonshire Healthcare NHS Foundation Trust commissioned a microsite which will act as a hub of information for the East Midlands Alliance for Mental Health and Learning Disabilities. 

The website aim is to provide the latest news, updates and case studies about the latest work of the Alliance, as well as being a hub of information to find out about the different collaboratives that deliver mental health services across the East Midlands (such as Adult Eating Disorders).  Each collaborative is run by one of the six provider organisations who make up the Alliance and work in partnership together:

• Derbyshire Healthcare NHS Foundation Trust

• Leicestershire Partnership NHS Trust

• Lincolnshire Partnership NHS Foundation Trust

• Northamptonshire Healthcare NHS Foundation Trust

• Nottinghamshire Healthcare NHS Foundation Trust

• St Andrew’s Healthcare

The design of the site was focused on bringing all the above together into one design and one platform that would allow them to manage all the content in the same place and as NHFT were an existing customer it allowed them to make use of the pre-existing modules already available to the NHFT team.

 

The site can be viewed here:

https://www.eastmidlandsalliance.org.uk/

Read Northamptonshire NHS - East Midlands Alliance website has gone live!…

Hertfordshire Community NHS Website Redesign

The final part of the wider HCT Website and Intranet project involved redesigning the Hertfordshire Community Trust website.

The previous design was minimal, due to speed in which it needed to be moved off Umbraco so this phase 2 was more thorough, further improving UX and incorporating more design elements used in the redesign of their CYPT dedicated pages, which was another part of this project.

The key goals of the site was: a user friendly design, a really clear information architecture and a focus on accessibilty. Furthermore it was integral to the team that they can manage both the website and intranet from one platform, allowing them to save time and to remove duplicated out of date content allowing them to better manage the integrity of the content going forward.

The sites can be viewed here: https://www.hct.nhs.uk/

Read Hertfordshire Community NHS Website Redesign…

Wishing the NHS a very happy 75th Birthday

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Few of us who remember 1948 are still with us. A smashed continent rebuilding only three years after a global war. A country mourning her dead as her population worked together to restore the UK.

Out of the rubble, on 5th July 1948, arose the NHS. A simple concept – healthcare for all, free at the point of use – but one that no other nation had been bold enough to attempt. A unifying idea for the United Kingdom, a national treasure envied by the world.  

We have all, through birth, life and ultimately death, been nurtured by the NHS and its dedicated staff. Through the COVID lockdowns, we clapped for our carers. The NHS, its clinicians and other colleagues are dear to all our hearts.  

VerseOne is proud to have been a part of the NHS’s journey over the past 20 years. The small contributions we have made to a larger cause are aimed at providing digital solutions to support NHS staff to deliver better provision of patient care and we look forward to the next 75 years.  

Please join us in taking a bit of time to be thankful for all that we get from our healthcare service as they celebrate a magnificent achievement on their 75th anniversary. 

Read Wishing the NHS a very happy 75th Birthday…

VerseOne wins Integrated Health Awards

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VerseOne is pleased to announce winning Staffing Solution of the year at the Integrated Health Awards. We entered the Intranet solution created for Birmingham Women’s and Children's Hospital (BWC).

The Integrated Health Awards focus on transformation, improvement and positive change within the healthcare sector and each year there is strong competition for the awards.

The main driver for the Intranet project for BWC was to encourage higher levels of staff engagement, with personalised experience, an improved search function and an intuitive resource for content to support staff in their roles. 

Chris Davies, Director of Communications and Engagement at BWC, said: “We are all very pleased to have won this award for our Trust intranet. It was a great project to work on and we look forward to continually developing the platform to support colleagues across BWC.”

VerseOne delivered this award winning project last year and has had lots of great feedback including an increase in adoption from staff at the Trust.

Dan King - Head of Customer accounts said:

“From the very start of the project all the way through to go live it was evident that this project was going to be a real show case and example of what true staff engagement should look like.

During mock-up stages the BWC team continuously involving different stakeholders to get their views and the end result is an intranet that really benefited from this approach. Excitingly, this project marks the first phase of the intranet and BWC are already looking how to keep building upon the great work already delivered.”

 

If you have been inspired by the BWC Intranet, please speak to our NHS team, who would be delighted to hear your thoughts on forthcoming projects.

The full published entry below.

Overview. 

Verseone sought to create a new Intranet for Birmingham Women’s and Children’s Hospital.

Why? 

The new Intranet was to encourage higher levels of staff engagement, with personalised experience, an improved search function and an intuitive resource for content to support staff in their roles. 

What happened? 

The trust aimed to deliver a personalised experience and so gained staff feedback on what mattered, implementing polls and forms to allow them to have their say, and giving them the option to favourite content so that the interface was personalised to their interests. Gaining stakeholder adoption was a key objective from the start; this was achieved through workshops, beta testing and focus groups. A clear communication plan was set to enable maximum adoption and adoption rates were high as a result. Verseone shares that the design was engaging and easy to navigate; the language speaks directly to the user; and signposting is clear, enabling users to access health and wellbeing along with equality, diversity and inclusion hubs. 

Looking ahead. 

Additions for the project are to include new system integrations and staff forums which will allow for a social space on the Intranet. 

Read the winners story

Click to view all the applications in the Staffing Solution Category.
 

Read VerseOne wins Integrated Health Awards…

Launch of the Camden and Islington NHS Foundation Trust's Intranet

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VerseOne is delighted to announce that we have launched the Camden and Islington NHS Foundation Trust's Intranet.

The desire for a new intranet came from the need to be able to create and publish content once - creating consistent messaging, a clean layout, whilst adhering to NHS branding and Accessibility standards. They wanted a solution on a unified platform so that the Intranet and website could sit side by side and enable the Trust to become efficient at updating these systems, and ensure the content is kept up to date. 

A special feature on the site is the ability to have day and night mode - this allows content to be viewed in low light settings without being obtrusive - especially key when used on patient wards at night.

Lee-Ann Aldridge, Digital Communications Manager said “Thanks again to you all for your help today and dealing with any issues that have come up.  I’ll be lifting a champagne glass this evening!!"

 

Read Launch of the Camden and Islington NHS Foundation Trust's Intranet…

New charity appeal site for Mid Yorkshire Hospitals NHS Trust

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VerseOne is delighted to announce the go live of Mid Yorkshire Hospital NHS trust new Charity Appeal website.

The new website will support the activities of the charity team in their current fundraising  appeal for an MRI Diagnostic Suite at Pinderfields Hospital.

MY Hospital charity is the registered charity and is in place to allocate funds to projects to elevate the physical and emotional wellbeing of patients and staff and improve facilities across the Trust.

In the last year  MY Hospital Charity has distributed around 500,00 to more than 25 projects including specialist endocrinology chairs, creating a baby bereavement suite for grieving parents and arranging visits from therapy huskies.

The new website gives visitors access to details about the latest appeal, information about the charity and previous fundraising projects along with the ability to make online donations.

'The site is amazing, thank you.' Callum Pollard, Fundraising Manager.

Visit the website 

Read New charity appeal site for Mid Yorkshire Hospitals NHS Trust…

New Website for The Hillingdon Hospitals NHS Foundation Trust

The project for The Hillingdon Hospitals NHS Foundation Trust was to create a new staff intranet and website via a single platform for both sites that would allow them to easily manage content in one central unified platform. Delivering the project on one platform was vital to the customer so they could maintain constancy with the layout and branding is ensuring compliance with the NHS branding and accessibility standards. Now the new website has been completed work has started on the new Intranet.

Lucy Wills, Digital Communications manager said Manager, ‘It’s brilliant and smooth operating….everyone here is very happy!’

Visit the website

Read New Website for The Hillingdon Hospitals NHS Foundation Trust…

New Website for Oxleas NHS Foundation Trust

Oxleas

VerseOne is delighted to announce the launch of Oxleas NHS Foundation Trust’s new website.

This project formed  part of the wider South London Partnership project to deliver websites for Oxleas, South West London and St Georges Mental Health and South London and Maudsley NHS Trusts on to one CMS platform.

One of the key objectives for the site was to develop the Trust’s digital presence, positioning them as a forward thinking, trust who embraces new technology. 

Theresa May, Communications Manager, has since reported that the site has been well received internally and they are looking forward to wider feedback from patients now the site is live.

Visit the website 

Read New Website for Oxleas NHS Foundation Trust…

Herefordshire & Worcestershire Health and Care NHS Trust new ‘gold standard’ recovery college website

Recovery college mock up

Herefordshire & Worcestershire Health and Care NHS Trust have recently launched a new redesign for the recovery college website.

The main driver for the redesign was to create an improved user journey that provided a greater learning experience for the visitors who wanted course information and to book a place on their selected course.The intention from the start of the project was for the site to be a ‘gold standard’ amongst recovery college websites – something that was highlighted as being crucial for the longevity of the service itself.

Visit the website 

Read Herefordshire & Worcestershire Health and Care NHS Trust new ‘gold standard’ recovery college website…

Royal Devon and Exeter NHS Foundation Trust Intranet has launched

VerseOne is delighted to announce the launch of the Royal Devon and Exeter NHS Foundation Trust Intranet.

The need for a new Intranet arose from a merger between Royal Devon and Exeter NHS Foundation Trust and  Northern Devon Healthcare Trust. The new Intranet will serve over 15,000 users and they wanted a single engaging intranet that is focused on staff needs and accessed from any location or device. VerseOne worked closely with the team at RD&E to create an engaging design through digital discovery workshops ensuring that the brand was translated to the new Intranet.

The website manager James Rowles said - “I love the VerseOne CMS, I can see it is very powerful and I can’t wait to get into it more and more...

Read Royal Devon and Exeter NHS Foundation Trust Intranet has launched…

East & South East London Pathology site goes live

NHS East and South East London Pathology Partnership has gone live with its new website, which acts as an informational showcase for its Blood Sciences, Specialist Pathology, Infection and Cellular Pathology services.

The NHS East and Southeast London Pathology Partnership is jointly owned by Barts Health NHS Trust, Homerton University Hospital NHS Foundation Trust and Lewisham and Greenwich NHS Trust — all of whom are VerseOne customers.

The partnership required their own online presence and a site that was easy to use and navigate through, with a fresh design that fits the partnership's ethos — and the new site meets the brief.

"Thank you and your team for all of your work.  Feedback on the website so far has been very positive!" — Heather D, Quality and Governance Manager, NHS East and South East London Pathology Partnership

VerseOne is thrilled to have worked on another great project that helps to raise the profile of NHS services in London.

View the website

Read East & South East London Pathology site goes live…

Barts Health NHS Trust goes live with dedicated Whipps Cross microsite

Whipps Cross Hospital, which is managed by Barts Health NHS Trust, has been caring for patients in North East London for more than 100 years — but the old sprawling buildings need replacing with a new building that is fit for the modern health service.

The new hospital will have all the same core NHS hospital services, including A&E, maternity, operating theatres, intensive care, imaging, inpatients and outpatients — all delivered within brand new clinical departments.

With the illustrious heritage of Whipps Cross, there has been considerable demand from the public to be kept updated on the progress of this exciting new development — so the Trust decided to create a website dedicated to providing the latest project plans and updates.

View the website

Read Barts Health NHS Trust goes live with dedicated Whipps Cross microsite…

Norfolk Community Health and Care (NCHC) NHS Trust’s new intranet goes live!

Norfolk Community Health & Care NHS Trust (NCH&C) provides community-based NHS health and care to everyone, from babies to the elderly, via more than 70 different service locations across Norfolk as well as providing a specialist Early Supported Discharge service to stroke patients in Norfolk and Suffolk.

Norfolk Community Health & Care NHS Trust approached VerseOne for a new staff intranet to help connect the people, tools, and information across their workplace after the equally successful launch of their website in 2020. This has been a great project to work on and represents a great extension to NCHC’s existing digital offering. 

The customer is very pleased with the end result with Tom Bamford, Communication Project Manager, advising that everyone is really impressed with the new design look and feel, and also the functionality offering – particularly where the search function is concerned. Indeed, the solution has been quoted as:

Lightyears ahead of what we previously had.

This sentiment has been echoed at the very highest levels of the Trust, with the CEO apparently remarking that the new intranet is the best they have ever seen.

This is a fantastic piece of feedback and is a testament to the hard work that the team has invested during the course of the project.

You can check out the new site here theloop.nchc.nhs.uk 

Read Norfolk Community Health and Care (NCHC) NHS Trust’s new intranet goes live!…
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