Celebrating excellence: Royal Surrey County Hospital NHS Foundation Trust (RSCH) named as FINALISTS at HSJ Partnership Awards 2025
We are absolutely thrilled to share that the Royal Surrey County Hospital NHS Foundation Trust (RSCH) has been shortlisted for the Patient Engagement and Experience Initiative of the Year at the prestigious HSJ Partnership Awards 2025! This incredible recognition highlights the outstanding work the maternity team at RSCH has been doing to enhance patient experience and accessibility through their Parent Portal - the online digital solution we at VerseOne Group are proud to have helped bring to life.
The Parent Portal has revolutionised how expectant and new parents access essential maternity information and services. As RSCH's digital solution partner, we've worked closely with them to create a platform that is not only inclusive, accessible, and informative but also truly intuitive and impactful.
With this nomination, their dedication to improving perinatal outcomes, reducing inequalities, and enhancing parental education has rightfully been recognised - and we couldn't be more pleased and prouder!
A fantastic nomination for RSCH: Transforming prenatal and parental support
The Prenatal and Parent Portal, launched in October 2023, has already made a huge impact on prospective parents in Surrey. Designed to provide bias-free, educationally focused content, it ensures prospective parents can access reliable, up-to-date information when they need it most, including pre/during/post birth. Here's why it's getting the recognition it deserves:
- Over 3,473 women/service users signed up to the platform since launch.
- More than 8,784 workshops and classes booked and undertaken to support parents through pregnancy, birth, and early parenthood.
- Over 16,500 visits to the information library , offering trusted, clinically approved resources.
- 61% of users access the portal regularly , demonstrating strong engagement.
- 85% of users said the portal encouraged them to book antenatal and postnatal classes.
- 76% felt better prepared for birth and parenthood after using the platform.
- A remarkable 200% increase in antenatal class attendance , contributing to better-prepared parents and reducing birth trauma.
- 90% reduction in complaints regarding induction of labour and waiting times , thanks to clear and transparent information provided via the platform.
These figures speak volumes about the portal's effectiveness in empowering parents, improving accessibility, and strengthening maternity services at RSCH.
The portal itself is powered by VerseOnes Digital eXperience Platform (DXP) and utilises a unified, modular and security first approach to empower content creation, accessible design and an enhanced user experience. Working with RSCH, prospective parents can personalise their experience based on information like due date, to receive a tailored experience and gain exposure to information that is relevant to them at various stages of the pregnancy and post birth journey.
The HSJ Partnership Awards 2025: An evening to celebrate
The HSJ Partnership Awards are one of the most prestigious events in the UK healthcare sector, celebrating outstanding collaborations that improve patient care. The awards ceremony will take place in Battersea, London on Thursday 20th March, bringing together healthcare leaders, innovators, and changemakers from across the country.
As VerseOne are the digital partners powering this game-changing portal, we're excited to attend the event alongside the fantastic team from Royal Surrey County Hospital NHS Foundation Trust to celebrate this achievement. The nomination alone already acknowledges the groundbreaking impact of the Parent Portal and the dedication of the NHS teams involved.
Good luck RSCH!
This recognition is just the beginning. The Parent Portal is an ever-evolving digital tool that will continue to grow based on service user feedback, emerging healthcare trends, and evolving national guidelines. The Maternity Team at RSCH's commitment to improving patient engagement, accessibility of support, and education is something we at VerseOne Group are honoured to support.
We wish RSCH the best of luck at the HSJ Partnership Awards 2025 and will be cheering them on every step of the way! Watch this space for updates - and here's to many more innovations that put patients at the heart of healthcare.
If you'd like to find out more about how your Trust could benefit from a VerseOne Maternity Portal, get in touch with the VerseOne NHS Team.