A letter from our Founder: VerseOne Group celebrates 20 years
Dear valued Customers, Partners, and Friends,
As I sit down to write this letter, I am filled with a deep sense of pride and gratitude for the journey that the VerseOne Group has been through over the last 20 years.
This year marks the 20th anniversary of VerseOne Group, and as I reflect on our journey, I am struck by how much we have grown and evolved as an organisation. From the start of our journey in 2004, when we reimagined Content Management Systems (CMS) by developing our Open Standards based and feature rich VerseOne CMS for creating accessible and end-user manageable websites that truly empower our customers, digital technology has evolved and become more powerful and pervasive. And 20 years on I can proudly say that we have too.
Not only do we still deliver accessible and design-led websites for the ultimate in Customer Experience (CX), we have significantly expanded our portfolio of digital solutions for the most comprehensive and best in class range of AI powered solutions for all aspects of Experience Management including Employee and Workflow solutions. Today we proudly serve over 100 organisations within the NHS and Social Housing sector, supporting over 400,000 staff who in turn provide care and services to over 20 million people across the UK.
Throughout our tenure, one thing that has never wavered is our absolute commitment to and focus on our customers and their needs. We always collaboratively work on the kinds of solutions they need in order to be more efficient, responsive and ultimately serve their end customers; be they patients or residents. This has kept our organisation on a path that is aligned with our founding principles of providing innovative, secure, and integrated solutions which have been the driving force behind the creation of our market leading VerseOne Digital eXperince Platform (DXP). The development of this highly functional and fully integrated platform is a testament to our dedication to blending emerging technologies with the best knowhow and services, creating highly configurable and value for money solutions that truly empower and deliver for our customers. This platform, alongside our long-term commitment to open standards and the offering of the broadest range of complementary services, have enabled us to create engaging and personalised digital experiences that truly make a difference in people’s lives.
Our journey has been shaped not just by our products, but by our values. We’ve created initiatives like the VerseOne Innovation Fund, supporting early-stage businesses with unique intellectual property that positively impacts digital health and social responsibility. Our Communities and Charities Fund further underscores our commitment to giving back, supporting local and community based initiatives such as Centre 56 and others close to our customers’ hearts.
To celebrate our 20th anniversary, over the coming months 20 of our staff members - including myself - will be volunteering with charities nominated by our customers, continuing our tradition of service and social responsibility. As we look to the future, we are excited about the innovations ahead and the opportunity to continue working with the NHS and Social Housing sectors, striving to improve the lives of those who not only rely on these essential services, but also those who work within these socially vital sectors.
Thank you for being a part of our journey. Here’s to the next 20 years of innovation, growth, and making a difference together.
Best regards,
Alan Neilson
Founder and Executive Chairman, VerseOne Group